As our Clients are
our partners and
friends, we are plain honest to them. If we can't meet a
requested deadline, we say so before the Client is committed.
And if we promise a deadline, we firmly
stick to it.
How can we achieve this? By offering
full-line services. As everything is done under one roof,
we have an excellent control over the whole process and thus can do
our job more
efficiently, leaving our Clients worry-free.
Despite the fact that our Clients are enjoying our productivity and
efficiency, we still invest
heavily in new technology. Why? Because we want to grow with our
Clients, in a faster pace.
Considering the price of office space, it's quite unusual that we keep
our Clients' plain name
cards (i.e. cards with company's logo only). Yet, when a Client places
a new order (e.g. cards
for new employees), these cards become really handy and allow us to
deliver in a matter of
hours. This practice is pretty costly to us, yet we keep it because our
Clients like it.
Our competitors are quite surprised when they find us plan ahead for
our Clients. When our
Clients give us their year plan for their conferences, we work out the
production schedule for
all the materials needed, get ourselves prepared and alert the Clients
for all the deadlines. We
can even help them coordinating with overseas suppliers! In short, our
Clients get no